Job Title: Business System Analyst
Location: Harrisburg PA (Hybrid)
Duration: 6+ Months(Extendable upto 2 years)

Note:
***This requisition will feature first round interviews via Teams.***
***This requisition's current PO is funded through 6/30/2025, with plans for extension.***
***Pending a compliant PATCH the start date is 5/15/24.***
***This position is an hybrid position. The position is expected to report to the PEMA Headquarter building (1310 Elmerton Ave, Harrisburg, PA 17110) at least 2-3 times a week. Flexibility as needed.***

Job descriptions:

• Plan and coordinate daily-stand up with development team. Working directly with PEMA/OSFC Section Management to solve IT Business solution needs and problems.
• Collaborating with the PEMA/OSFC Application team to identify and fix technical problems. Provide and lead Incident Management & Change Management for PEMA/OSFC Application support team.
• Provide weekly status updates on development teams project, task, and initiatives Responsible for application inventory, application support documentation & organization of PEMA/OSFC application portfolio Review specification business requirements and collaborate with the team on development level of effort estimations for requirements.
• Involved in adopting COTS products for PEMA/OSFC
• Desired Experience/Skills: DevOps and familiar with the SCRUM/iterative/waterfall development.
• Strong problem-solving skills. Experience with ITSM. Including Remedy & ServiceNow Excellent communication skills, with the ability to understand client requirements IT Project Management Strong analytical and communication skills.
• The ability to build good relationships with clients and colleagues. The ability to gather and interpret data. Excellent presentation skills. A broad knowledge of technologies and applications. The ability to explain ideas clearly to technical and non-technical staff.
• A knowledge of industry quality standards, legislation, and best practice. The ability to work effectively under pressure and to deadlines. A flexible and adaptable approach.
• A commitment to keep up to date with technology. Gather tasks and requirements with security and accessibility in mind Experience with modernization project.

Required:

• DevOps and familiar with the SCRUM/iterative/waterfall development
• Strong problem-solving skills
• Experience with ITSM. Including Remedy & ServiceNow.
• IT Project Management
• Strong analytical and communication skills
• Excellent communication skills, with the ability to understand client requirements
• The ability to build good relationships with clients and colleagues
• The ability to gather and interpret data
• Excellent presentation skills
• A broad knowledge of technologies and applications
• The ability to explain ideas clearly to technical and non-technical staff
• A knowledge of industry quality standards, legislation and best practice
• The ability to work effectively under pressure and to deadlines
• A flexible and adaptable approach
• A commitment to keep up to date with technology
• Gather tasks and requirements with security and accessibility in mind
• Experience with modernization project