Current Openings

Business Analyst

Harrisburg, PENNSYLVANIA |
Post Date: 02/17/21
Job ID: 21-00156
Job Type:

Job Description

Job Title: Business Analyst
Location: Harrisburg, PA
Duration: 3 months

**This position will require the resource to be onsite in Harrisburg at least 2.5 days a week. **

Job Description:
The Product Specialist for Process Improvement will partner with operations management and subject matter experts (SME) to gain an understanding of current PFBC Boat Registration and Titling operational processes and systems application. Acquire knowledge of state, and federal requirements to understand baseline requirements. The Specialist recommends policy and procedural changes and develops measurement criteria and project plans. Collaborates with operations management to evaluate current methods and develop strategies to implement changes, design optimal processes, improve workflow and recommend best practice and/or customized solutions to improve overall efficiency, productivity, quality, and compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Supports management in analyzing, planning, developing and monitoring strategies to achieve business objectives. " Makes recommendations to management that identify methods and procedures that enhance and/or streamline operational processes. " Assists in development of business policies. Conducts business operations related studies for management. " Creates and maintains project plans that track the completion and delivery of all milestones. " Collaborates with operations and SME to determine and document as-in processes throughout the organization " Develops process map workflows, requirements, and work content documentation. " Analyze PFBC need(s) and recommend business solution(s) to process challenges " Promote positive and productive reaction to on-going business changes " Create necessary reporting to effectively manage client engagement, complete on timely basis, and ensure contractual level of accuracy " Provide clear and concise communication and reporting to

PFBC ESSENTIAL FUNCTIONS
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Reading Comprehension - Understanding written sentences and paragraphs in work related documents English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Speaking - Talking to others to convey information effectively.

Skills
  • Business Analyst Experience
  • Experience reviewing and documenting internal work processes and workflows
  • Prior PA Commonwealth Experience
  • Experience making recommendations for process improvements to increase efficiency.
  • Project Management Experience
  • Technical Writing Experience